Access Shuttle Service
Shuttle Hours
Daily Hours:
- Monday to Friday: 7am-7pm
- Saturday: 9am-7pm
- Sunday: 11am-7pm
Evening On-call Shuttle Hours
Evening on-call shuttle hours can be found on the Transportation website.
Who Can Ride
Students:
Any enrolled students with either a permanent or temporary medical, physical or mobility disability may request this service. It transports students and employees with permanent and temporary mobility concerns from point-to-point on campus and "nearby East Side" only. Individuals will need to provide their own transportation for rides to other parts of Providence or the local region. Student please reach out to SAS with any questions about what the Access Shuttle can provide.
Students will reach out to SAS to follow up to register. Please call SAS during weekday business hours (401) 863-9588 with questions or can reach out to the Dispatcher during operating hours at the number above.
Students do not need to be fully registered to utilize this support. Students can utilize shuttle rides while the registration process is underway.
To sign up for the shuttle, students must fill out an Access Shuttle Service Request Form. Supporting documentation regarding the disability will be requested in addition to this form. Student email sas@brown.edu to request to register for the Shuttle.
Students will also submit a schedule of times when rides are needed, including the pick-up and drop-off points. Once the request is approved by the Dispatcher (401) 225-9572, riders will be added to the schedule within 24 hours.
Employees:
Current employees with either a permanent or temporary medical, physical or mobility disability may request this service. Please reach out to HR for assistance. (888) 599-8576.
Transportation Office Evening On-Call Service
Please note that the Access Shuttle is NOT the Brown University On Call service which is available as a continuation of the Access Shuttle in the evenings. The On Call service can be reached at (401) 863-1778 or transportation.brown.edu/shuttle/brown-oncall. Rides via the On Call service cannot be scheduled in advance.
The Access Shuttle will pick riders up and drop riders off at previously arranged locations on-campus or "nearby" to campus. The time and place for each stop are tailored to individual rider needs and determined by the requirements of the schedule.
The purpose of the Access Shuttle is to provide on-campus mobility access.
If the change is permanent, or you need to make multiple changes that can affect an entire day, contact the Shuttle Dispatcher at (401) 225-9572 or via email sas-shuttle@brown.edu. Please try to give at least 24 hours notice.
If a last-minute change is needed regarding a specific pick-up on the same day, call or text the Shuttle Dispatcher directly.
Call or text the shuttle dispatcher to arrange another pick-up.
Call the safeRIDE information line at (401) 863-2322 to find out if the safeRIDE onCall shuttle is running.
- Being on time to the pick-up points or notifying the driver if running late.
- Updating the Shuttle Dispatcher regarding changes in the schedule with at least 24 hours notice.
- Notifying SAS and the Dispatcher about any changes in status and the shuttle is no longer needed.